Contact Us
We strongly recommend that you study the FAQ section before submitting your question. Chances are good you will find the answer to your question in there.
Order processing and tracking number dispatch: 3–4 business days. If you ordered on Friday or over the weekend, your tracking number will arrive on the 3rd–4th business day.
Once dispatched, you as the recipient are the owner of the parcel and we cannot influence the delivery service or make any changes.
Our customer service:
Mon–Fri — 10:00–18:00
Sat, Sun — closed
Write us your questions — we will reply to all of them in order. For a faster reply, include your order number in the email subject line.